Our Reviews

Did not do anything until they spoke with me great service

We were greeted right away by the Good Chevrolet team. Our sales person accommodated all our requests to view and test drive several models. We did not get pressured to buy and received favorable terms on our new car. We are very happy with our new 2025 Chevy Equinox!

No complaints with Kenny --- he was was great and easy to work with. However I brought the truck in to address a problem with the transmission and the work done on the transmission did not fix the issue. It is still giving a severe shudder when attempting to accelerate up an incline and even caused the check engine light to come on during my last drive.

I like the service I never had any problems.

Found the issue with the car right away and also gave a very helpful breakdown of other services that the car will need. Kenny was very communicative and helpful when explaining the services and keeping me updated with the progress on the car! Thank you very much!

Great job. Only problem is the time spent at the dealership for that service.

Tire monitor system light still on...one of the items I noted when I brought car in. Service writer never returns calls, but I left a message anyway. You would think that spending $14k on a repair would get a little better service. You had my car 6 weeks for a 2 week job with no communication. I gave 3 stars, because I'm a Chevy fan and my husband hasn't taken me over to the Toyota side...yet.

For the last 3 years I’ve had a problem with cylinder number for sending a code P0272 I’ve used all three Alaska dealers in my area to address this problem! All have come back saying it’s injector 4 which I had them change and the problem has still continued. By the way it’s a diesel 2018 Chevy Cruze! I drove from Alaska back to the dealership I purchased the car from hoping they would be able to dig deeper into the main cause of this problem, after waiting a few days to have the work done, again I was told it was injector 4! At a cost of over $1000.00 I got the car back on a Friday night and started my 2400 mile trip back to Alaska and within a few hours into Canada the code came back and knowing I needed to get back to work I continued my journey home! Here I will have to find a shop that can help where the root cause of this problem is!

It was good

Great service. 100% recommend for any future purchase

I was very happy with this experience and look forward to working with them in the future

We worked with Vladimir Tkach on a deal for a 2025 Silverado HD 2500. Vladimir was very helpful working through options for financing. With our trade-in, we got a deal we were happy with. Julie Edgerton in the finance office was also helpful. There were few choices of where to go for what we were looking for so I'm glad the vehicle was at Good Chevrolet and had a great experience.

The service was good and your sales person Carlos has great ‘people skills’ and did a nice job of explaining the advantages of the new Corvettes.

David as always is a pleasure and great to work with. I have confidence and in what his insights are and experience. Thank you David

I felt they cared about what I wanted and was looking for in a new vehicle rather than what they wanted to sell me.

I already liked this business, while performing services on my Malibu 2021/2022. The best update I could provide is now buying a car from them. Coming from a HORRIBLE experience with Kia's Renton I must say that getting a Chevrolet with these guys was a 10 out of 10 experience. I recommend Vladimir Tkach as your sales representative. He was exactly what I needed after that experience I just mentioned. Vladimir was kind, professional and straight forward. No decorations, no crazy or absurd negotiations. Thank you Vladimir for your professionalism. Thank you also to whoever was the sales manager/ finance manager. I sat there, checked the vehicles, and the numbers they estimated I would get....were the final ones. Thank you.

Vladimir Tkach JR , make our purchase of a new Chevy Trax very pleasant. Had not bought a car for 18 years , so we were a little nervous but , everyone was so nice and helpful . Thank you again and we love the car !

I left my car was able to go to work and then it was done when I needed it Kenny was amazing and friendly and has checked up with me a few times since I was there

I was a new customer and was able to make an appointment for an oil change within a couple of days. When I showed up to my appointment, I was well-received by David Coningham. David was very courteous and professional, explaining to me the process of my oil change and answered all the questions I had. Within about 10 minutes, I was on a shuttle to my job. When I arrived to pick up my car, the transaction was smooth. I paid and was in my car within a few minutes.

I was up to date with the work being done

Made appointment online for an oil change and have air filter replaced. When I arrived for my appointment, was told that one of the oil change people weren't there and you did not have the air filter for my car. It took 2 1/2 hrs for the oil change and I have to make another appointment if/when you call me and tell me that the air filter arrived. I say that because last time I had to call the parts office to see if the part I was having serviced arrived. What is it, do I have to make a service appointment and then call the parts department to make sure that the parts are on site so I don't have to waste another half a day to get the air filter replaced?

Natasha Wilson did an excellent job.

Everyone was friendly and professional. I ended up just needing some recall updates to resolve my cars issues. They saved me from a diagnostic fee.

The follow ups and the recommendations are great and much appreciated.

The salesperson with whom I dealt was friendly, professional and helpful. I would say I was treated fairly regarding price.

Experienced technicians with the Volt, reasonable prices

Very easy to get an appointment in the time frame that I wanted. Service was completed within the time that they promised me. All service personnel were very helpful and courteous. Will continue using Good Chevrolet for all of my automotive services.

Ben was Absolutely amazing!! definitely would recommend GOOD chev to all my friends!

excellent very helpful

11am appointment and arrived at 10:45. Not sure when they started but it sat till at least 12:30. I start at 1:30 pm 15 minutes away and was 10 minutes late. Your workers were not apologetic, just making excuses that I need to leave more time. It was never like this but it has changed for the worse. I, also, asked for paperwork to be emailed to me as I rushed out to make it to work and that never happened. Pretty disappointing! Wow!

Because I want to know what caused noise when I turn my wheels, but tech did not show me an issued why and the noise came from and staff gave me the statement had some simple issues. Asking for over thousand if I want to repair. You can check my car record then I called and asked for what reason staff told me because corrosion on hub. I knew for sure something else but ???

Not very good! Firstly, the lady at the counter told me it will take around 90mins for the service and that I would be called when done. This was my car's first service and I already had received a communication that I would need an oil change and the tires rotated. The car was ready way earlier but I wasn't informed/called. When I waited the entire 90mins, I was told it was done in the first 20 mins itself. I asked as to why I wasnt called? The reply was "Not sure - May be there was some issue with the contact number". I then asked what had been done? and the lady replied "Just oil changed". "Why not the tires rotated?" I asked. She said, "Your car does not need it." She did not have an explanation of why my car did not need it. I then pressed that the tires be rotated irrespective of it is required or not. She called back someone else, then had a discussion between them and took the car back again to rotate the tires. What could have been a 30 mins task ended taking >2hrs with terribly broken communication and extreme lack of knowledge for people interacting with customers. At least the tires did get rotated finally.

I took my truck in for an oil change, I had an appointment. They said it would be done in an hour and a half so I waited in the lobby. It took over three hours to change the oil.

Richard and Julie did a superb job of getting me the truck I needed at a fair price.

The car is beautiful and comfortable and drives well.

While I risk my car never being serviced correctly again. The person that “fixed” my car blew up my dashboard & turn signals. All of it is a mess! No radio, no panel, oh and the whole turn signal thing. I can’t turn off my brights…. Cluster cuss!

Very friendly and every one especially Kevin Kingara sales and Julie Edgerton did a terrific job!!😍

Chev PU, my son (Tim Sattler/Gary Sattler)took our Chev PU in and was not happy with the service. I recently lost my husband (Gary) and need to be able to COUNT on GOOD to deliver the great service that we have been accustomed to at Good by Les Coleman. Janice Sattler

My family and I have been Good customers since the 80s. I have my Corvette serviced there and as of late, my Acadia. My service advisor of years is gone. The first service I had without here was a $180 oil change (no cleaning windows, vacuuming or anything) and someone tacked on a tire rotation that I didn't ask for. I know you have to make a profit but you've priced me out. Sad day for the Renton Smiths. Adam allfalldown@mac.com

Ben is always friendly and stays on top of my vehicle by provides updates

Had to come back the next day to get the job completed, the technician didn't reset the oil monitoring system after changing the oil in my vehicle.

Pleasant staff, took care of my oil service while I waited.

The service manager was nice. However, I took my car in describing the known "shift to park" issue that needed fixed, stating such on the appointment and to the service manager. I selected "diagnostic" as that was the only relevant option on the online booking portal. After charging me $245 to confirm my stated problem, they could not fix the issue without another appointment at the cost of $553. They should have consulted me at the beginning that the cost of the max full repair would be $553, knowing my car was out of warranty and to not waste the $245 diag charge.

Waited over 4 hours for a scheduled oil change. Appointment was scheduled ahead of time @ 10:00 a.m. If I had been told it would take over4 hours I could have rescheduled. Instead I was stuck at the dealership.

35 mins I sat in the the waiting area while my car was outside. No, bothered to tell me my car was”finished” . I had to get up and ask. I thought rotated tires and put air in is part of the maintenance/oil change. Seeing my tire pressure was low. My system did not reset. When my last experience with Dave he was excellent. Matthew not so much

This is my fourth car purchased from Good Chevrolet, and I can truly say that my experience has been exceptional. I know I could get a new car from anywhere, but what sets Good Chevrolet apart is the treatment I receive from the moment I walk in until I leave. My salesman, Andrey, made it clear when he said, “I am not here to upsell you.” He genuinely meant it. As I wavered about which car to choose, he was patient and understanding, ensuring there was no pressure, only kindness and empathy. Additionally, Sam in finance was outstanding. He was honest and upfront, working diligently to make sure I felt confident about my loan. I appreciated how thoroughly he explained all the terms. Overall, I feel very satisfied with my experience here.

I was promptly greeted and processed upon arrival. Texted the status of the vehicle. As promised, vehicle was ready within the hour. Quick and conveint and courteous.

no comments

Kenneth KIniry did an outstanding job taking care of me!

He told me what my cruze needed. I was able to okay the things I wanted done, online, on a check list.

We were greeted on arrival and had a great experience. Easy deal,