Our Reviews

Your staff is always so friendly and helpful. I bought my 2006 Chevrolet Malibu there 20 years ago and you’ve always taken Good care of us!

I left my car was able to go to work and then it was done when I needed it Kenny was amazing and friendly and has checked up with me a few times since I was there

Ben was Absolutely amazing!! definitely would recommend GOOD chev to all my friends!

Everyone was friendly and professional. I ended up just needing some recall updates to resolve my cars issues. They saved me from a diagnostic fee.

The salesperson with whom I dealt was friendly, professional and helpful. I would say I was treated fairly regarding price.

I took my truck in for an oil change, I had an appointment. They said it would be done in an hour and a half so I waited in the lobby. It took over three hours to change the oil.

Not very good! Firstly, the lady at the counter told me it will take around 90mins for the service and that I would be called when done. This was my car's first service and I already had received a communication that I would need an oil change and the tires rotated. The car was ready way earlier but I wasn't informed/called. When I waited the entire 90mins, I was told it was done in the first 20 mins itself. I asked as to why I wasnt called? The reply was "Not sure - May be there was some issue with the contact number". I then asked what had been done? and the lady replied "Just oil changed". "Why not the tires rotated?" I asked. She said, "Your car does not need it." She did not have an explanation of why my car did not need it. I then pressed that the tires be rotated irrespective of it is required or not. She called back someone else, then had a discussion between them and took the car back again to rotate the tires. What could have been a 30 mins task ended taking >2hrs with terribly broken communication and extreme lack of knowledge for people interacting with customers. At least the tires did get rotated finally.

Experienced technicians with the Volt, reasonable prices

Richard and Julie did a superb job of getting me the truck I needed at a fair price.

The car is beautiful and comfortable and drives well.

While I risk my car never being serviced correctly again. The person that “fixed” my car blew up my dashboard & turn signals. All of it is a mess! No radio, no panel, oh and the whole turn signal thing. I can’t turn off my brights…. Cluster cuss!

Very friendly and every one especially Kevin Kingara sales and Julie Edgerton did a terrific job!!😍

Had to come back the next day to get the job completed, the technician didn't reset the oil monitoring system after changing the oil in my vehicle.

I was promptly greeted and processed upon arrival. Texted the status of the vehicle. As promised, vehicle was ready within the hour. Quick and conveint and courteous.

I was a new customer and was able to make an appointment for an oil change within a couple of days. When I showed up to my appointment, I was well-received by David Coningham. David was very courteous and professional, explaining to me the process of my oil change and answered all the questions I had. Within about 10 minutes, I was on a shuttle to my job. When I arrived to pick up my car, the transaction was smooth. I paid and was in my car within a few minutes.

I was up to date with the work being done

Made appointment online for an oil change and have air filter replaced. When I arrived for my appointment, was told that one of the oil change people weren't there and you did not have the air filter for my car. It took 2 1/2 hrs for the oil change and I have to make another appointment if/when you call me and tell me that the air filter arrived. I say that because last time I had to call the parts office to see if the part I was having serviced arrived. What is it, do I have to make a service appointment and then call the parts department to make sure that the parts are on site so I don't have to waste another half a day to get the air filter replaced?

Waited over 4 hours for a scheduled oil change. Appointment was scheduled ahead of time @ 10:00 a.m. If I had been told it would take over4 hours I could have rescheduled. Instead I was stuck at the dealership.

35 mins I sat in the the waiting area while my car was outside. No, bothered to tell me my car was”finished” . I had to get up and ask. I thought rotated tires and put air in is part of the maintenance/oil change. Seeing my tire pressure was low. My system did not reset. When my last experience with Dave he was excellent. Matthew not so much

Natasha Wilson did an excellent job.

The follow ups and the recommendations are great and much appreciated.

My family and I have been Good customers since the 80s. I have my Corvette serviced there and as of late, my Acadia. My service advisor of years is gone. The first service I had without here was a $180 oil change (no cleaning windows, vacuuming or anything) and someone tacked on a tire rotation that I didn't ask for. I know you have to make a profit but you've priced me out. Sad day for the Renton Smiths. Adam allfalldown@mac.com

We were greeted on arrival and had a great experience. Easy deal,

Jason was able to help a long ongoing issue with my old truck. My AC is working good now. I will see him again for future services

Kenneth KIniry did an outstanding job taking care of me!

excellent very helpful

11am appointment and arrived at 10:45. Not sure when they started but it sat till at least 12:30. I start at 1:30 pm 15 minutes away and was 10 minutes late. Your workers were not apologetic, just making excuses that I need to leave more time. It was never like this but it has changed for the worse. I, also, asked for paperwork to be emailed to me as I rushed out to make it to work and that never happened. Pretty disappointing! Wow!

Pleasant staff, took care of my oil service while I waited.

Your staff is always so friendly and helpful. I bought my 2006 Chevrolet Malibu there 20 years ago and you’ve always taken Good care of us!

the experience was great they keep me up to date on ev

Kevin was very nice and didn’t push which made my experience wonderful compared to previous dealerships I’ve delt with

Chev PU, my son (Tim Sattler/Gary Sattler)took our Chev PU in and was not happy with the service. I recently lost my husband (Gary) and need to be able to COUNT on GOOD to deliver the great service that we have been accustomed to at Good by Les Coleman. Janice Sattler

This is my fourth car purchased from Good Chevrolet, and I can truly say that my experience has been exceptional. I know I could get a new car from anywhere, but what sets Good Chevrolet apart is the treatment I receive from the moment I walk in until I leave. My salesman, Andrey, made it clear when he said, “I am not here to upsell you.” He genuinely meant it. As I wavered about which car to choose, he was patient and understanding, ensuring there was no pressure, only kindness and empathy. Additionally, Sam in finance was outstanding. He was honest and upfront, working diligently to make sure I felt confident about my loan. I appreciated how thoroughly he explained all the terms. Overall, I feel very satisfied with my experience here.

Everything just worked well (as promised). Great staff, service was done on time and the digital updates/communications worked great.

I was treated well and appreciated how I was kept updated. Anna, my service person, did a great job. I really appreciated the ride home after dropping the car off and was greatly surprised and pleased when Anna offered to have me picked up and brought back when my car was ready. Nicely done.

The best buying experience! Easy to work with.

no comments

Thank you for your excellent service

Ted was a salesman and very unprofessional lies on everything he does horrible experience Sold me a different car that I didn’t want and also promised me formats with the deal and sold me formats that are not even the style I wanted recommend not to do business

Prices are way too high. They never quote what you asked for. Not happy with Good Chevrolet

The service manager was nice. However, I took my car in describing the known "shift to park" issue that needed fixed, stating such on the appointment and to the service manager. I selected "diagnostic" as that was the only relevant option on the online booking portal. After charging me $245 to confirm my stated problem, they could not fix the issue without another appointment at the cost of $553. They should have consulted me at the beginning that the cost of the max full repair would be $553, knowing my car was out of warranty and to not waste the $245 diag charge.

He told me what my cruze needed. I was able to okay the things I wanted done, online, on a check list.

Because I want to know what caused noise when I turn my wheels, but tech did not show me an issued why and the noise came from and staff gave me the statement had some simple issues. Asking for over thousand if I want to repair. You can check my car record then I called and asked for what reason staff told me because corrosion on hub. I knew for sure something else but ???

Ben is always friendly and stays on top of my vehicle by provides updates

As always, Natasha and her team were fast, efficient, knowledgeable and helpful! I can always count on them making sure my Tahoe is working properly and very safe to drive. I drive a considerable distance to get my service at Good Chevrolet because of the amazing customer service and auto service I receive there from Natasha and her team!

We had problems that should have been detected during our lifetime oil changes, but they weren’t found until we had to pay $500 for the diagnosis. I felt betrayed by the company, which is supposed to look out for us. Instead they decided to satisfy their bottom line. My wife and I are now taking our business to another dealership. This was our second purchase at Good Chevrolet, but it will be our last!